Return service

Want to become a partner

With Omniva return service, your e-shop customers can easily and quickly return their orders. This service allows you to manage returns more conveniently and efficiently. Become our partner and offer your customers a convenient return service.


Benefits for your customers

Quick and convenient return of the order

No need for a separate arrangement with the shop

Possibility to return products via parcel machine 24/7

Benefits for your e-shop

By using the return service, you will not only simplify the management of returns, but also offer your customers additional benefits.

Manage and track returns in a single convenient environment

Systematically collect customer feedback, to make necessary changes

Encourage customers to exchange the item instead of returning it

Increase sales and the trustworthiness of your shop

How does the return service work?


Upon receiving your request, we will provide you with a cooperation proposal to sign.


Your e-shop profile will be created.


After filling out the return form, the customer returns the order via Omniva parcel machine.


Once the return is received, refund the customer or send a replacement.

Become our partner and offer your customers fast and convenient returns.

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