Return service

Return items quickly and conveniently

Select the shop and start the return

List of shops using the return service. Click on the shop icon to start the return.

How does return service work?


Register a return

Select a shop and complete the parcel return request.


Bring the parcel to the parcel machine

Pack the item properly and send it by Omniva.


Get refund or exchange

Once the return is received by the shop, the money will be refunded or return exchanged.

Business partners

Do you want to manage returns faster and more conveniently? Contact us and we will make you an offer.

Manage and track returns in a single convenient environment

Systematically collect customer feedback, to make necessary changes

Encourage customers to exchange the item instead of returning it

Increase sales and the trustworthiness of your shop